Manage GitKraken Subscription and Billing

Subscriptions in GitKraken Dev are tied directly to an organization, even if there is only one user.

All members of an organization share the same subscription, and each active member requires a license. Some roles do not consume a license.

How to purchase

To purchase a subscription for the first time:

1. Visit gitkraken.dev.
2. Log in with your GitKraken account or create one.
3. Select your organization in the left panel, then click Purchase Subscription. You’ll need a role with billing permissions.
4. Set the number of user seats. Choose the subscription tier that best fits your organization (Pro, Teams, or Enterprise). Each tier includes a link to learn more.
5. Enter your organization name, first and last name, and your country or region. If you have a promo code, click Have a promo code? to enter it. Click Payment details to continue.
6. Select a payment method and complete the billing information. Then click Review your order.
7. Click the Buy now button to complete your purchase.
8. If you added more licenses than there are users to assign them to, you’ll be redirected to the Add Users screen.

Cancel

You can cancel your subscription at any time. To do so:

1. Log in to gitkraken.dev
2. Select your organization
3. Go to Subscription in the left panel
4. Click Cancel and follow the prompts to confirm cancellation

Once canceled, your subscription remains active until the end of the current billing period. After that, all members will lose access to the subscription.

Organizations with a pending cancellation will be labeled as non-renewing. Once fully expired, they will appear as canceled.

Reactivation

You can reactivate a canceled subscription anytime:

1. Log in to gitkraken.dev
2. Select your organization
3. Go to Subscription in the left panel
4. Click Keep GitKraken

If the subscription is labeled non-renewing and still active, reactivation won’t trigger a charge until your next renewal or if you upgrade your plan.

Edit billing

To update your billing method:

1. Visit gitkraken.dev
2. Select your organization
3. Go to Subscription in the left panel
4. Click Update to modify or switch payment methods

Billing history

You may view your billing history from gitkraken.dev/subscription/history or by navigating to Subscription > View Billing History.

You can select Download PDF to retrieve past invoices. The Owner and Billing Contacts will also receive an invoice email at the end of each billing cycle.

Next Steps

• Assign licenses to users
• Set up Single Sign-On (SSO)
• Explore GitKraken.dev Home